Help

Short answers for someone using EasyCasual for the first time. You can still email support.

  • Email: support@easycasual.app
  • Something broken? Use Report a problem (bugs & technical issues).

Start here

EasyCasual is a list of posts from people near you. A post can be a room, a job, a service, or something for sale.

You do not need a special account type to look. Sign in with your email when you want to post or contact someone.

Open Home

Open Home to see posts near the place you chose. Open Search and type everyday words, such as room, dishwasher, or Brisbane.

If the list looks wrong, check the place at the top. You can pick a suburb or all of Australia.

Open Search

Open Create a post. Write what you offer in normal words, add a photo if you have one, and send it.

A photo is optional. On the free plan the post waits about 3 hours before other people can see it. Silver and Gold show it right away.

Create a post

A post does not stay up forever. A yellow clock means it goes away within 2 days. A red clock means it goes away within 12 hours.

Open your posts and renew it if you still want people to see it. Renewing can require Premium.

My posts

No. You can look, post, and contact people for free. Free contact has a weekly limit.

Premium is optional. It makes a post appear faster, last longer, and removes that weekly contact limit.

Compare plans

Open Settings and choose English or Spanish. The same choice is used on the website and in the app.

Settings

Do not send money to someone you have not met. Meet in a public place.

Skip a post that sells exam answers, a visa, or a job that asks you to pay first. Open the post and use Report.

Account

On the sign-in page, enter your email. We send a 6-digit code. Enter that code to open your account.

If the message does not arrive, check Spam and Junk. Verifying the code creates your account when you are new.

Open Delete your EasyCasual account. The page lists the steps, what is deleted, and what can remain. Sign in there to turn off emails and notifications, or to delete the account. Delete your active posts first.

This cancels an active subscription and permanently deletes the account and its data. The website and the store app use the same account.

Delete your EasyCasual account

Browse

Open the location selector. Search a suburb, city, or address, choose Australia (all listings), or use GPS.

Open the post. If it includes WhatsApp, tap the WhatsApp button.

A signed-in Free account can reveal 3 contacts every 7 days. Silver and Gold have no weekly limit. Some posts show another contact link instead of WhatsApp.

Deep Search saves a search and notifies you when a new post matches. Sign in and open Deep Search.

Free includes 2 new or reactivated searches each week, active for 7 days, with one match style per criteria block. Silver and Gold allow more. Matches appear as popups and in Notifications, under Deep Search.

Deep Search

Posting

Tap Create post, complete the listing, and submit it.

On the Free plan, your post goes live about 3 hours after you submit. Silver and Gold can publish immediately (default).

Silver and Gold publish immediately. They also include more images, drafts, scheduled posts, longer visibility, and more Deep Search alerts. Silver and Gold remove the weekly contact limit.

Boosts, analytics, and extra feed ranking are not included yet.

Compare plans

Safety

Sign in, open someone else's post, and tap Report. Choose a reason.

For a bug or a technical problem, use Report a problem. The button on this page opens that form.

Report a problem